General Questions
At Adatto, we believe in fashion that fits your unique style and comfort. Enjoy free returns within 14 days on all orders. Shop globally with confidence and track your order every step of the way.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or the courier’s website.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unworn, and in their original condition with tags attached. For details, please see our Returns & Exchanges Policy.
Can I exchange an item?
Yes, exchanges are accepted within 14 days of receipt. Items must be in their original condition. Please review our Returns & Exchanges Policy for more information.
How do I initiate a return or exchange?
To start a return or exchange, visit our Returns & Exchanges page for detailed instructions and to begin the process.
What payment methods do you accept?
We accept major credit cards, debit cards, and online payment methods. For more details, check out our Payment Information page.
Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times vary based on the destination. For more information, visit our Shipping Policy.
How do I contact customer support?
For assistance with returns, exchanges, or other inquiries, please email us at support@adatto.com. You can also reach us via live chat from 9 AM to 6 PM GST, Monday to Friday. We typically respond within 24-48 hours.
How can I become a wholesale partner?
For wholesale, distribution, and partnership inquiries, please mail us at info@localhost.